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It's time to send this enterprise platform to a nice farm upstate; CCaaS can do everything CRM does — and more.

Nutshell reports that transitioning from spreadsheets to CRM can be challenging due to data quality issues, longer timelines, ...

While brands can now send triggered communications based on customer actions, artificial intelligence is arguably taking this ...

Nutshell reports that CRM customization is crucial for aligning tools with business processes, enhancing user experience, and improving data quality, ultimately driving success.

The death of enterprise software may be greatly exaggerated, but agentic AI will profoundly impact CIOs’ portfolios and ...

Why most enterprise AI initiatives fail in CRM environments, and what organizations must build internally before expecting business impact from AI features.

Investment management company Vulcan Value Partners recently released its first-quarter 2026 investor letter. A copy of the ...

Company introduces a bold vision for CRM as a system of action, helping revenue teams focus, decide, and act with confidence and clarity DENVER--(BUSINESS WIRE)--SugarCRM today unveiled its new brand ...

UK hosted a focused member webinar with NHS Blood and Transplant (NHSBT) to explore the organisation’s ambitious Donor and ...

Veeva Systems is a Buy, with the growth thesis now supported by traction across R&D, Quality, Commercial, and AI-driven ...

Computer-Using or Computer Use Agents (CUAs) are agentic AI capabilities that enable an AI model to perceive a screen ...